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Delivery

Delivery Details:

We aim to fulfil all orders (via Royal Mail) Monday - Friday (except Bank Holidays)

Delivery charges will be added at checkout.

All items are sent tracked for your own peace of mind. 

Postage by Royal Mail is calculated by weight up to 5kg. For items reaching above 5kg, we will send your parcel by courier with full tracking details. 

We love handmaking our products and take huge pride in every item we create, we believe that your order should arrive with you with that same feeling, so all our orders are carefully packed and we do our up most best to ensure your order is correct.

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Refunds & Returns:

Candles and Creams aim to provide the best customer service possible. So if you experience any problems with our products, please get in touch via our contact page as soon as possible and we will do our best to assist you.

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